Send Us Your Feedback
We welcome feedback from people using our services, their relatives and carers as well as other professionals and commissioners. We aim to provide a quality service which will improve the lives of the people we support and will respond as quickly as possible to your comments, suggestions and complaints.
You can contact us with your comments or enquiries using the form below, or you can download a form to return by post or email:
Download form as a Word document.
Download in pdf format.
See the Contact Us page for details of how contact us by post or telephone.
Previous Feedback
"A BIG Thank You for our visit. 9 month old Leila , who has Aniridia, had a fantastic time. I have attached a couple of photos of her enjoying the UV Room."
Leila's Grandmother.
Bowburn, Co. Durham.
"It's just fabulous. I wish I could have this place in my back garden. It's got everything you need, it's warm and clean and Rebecca loves it. The more people who know about this place, the better."
Rebecca, who suffers from the rare and complex neurological disorder Rett syndrome,
comes to the Centre at least once a month.
"I feel I must let you know what a tremendous difference having a place like this means to families like mine."
"Thank you for your support and help since we started coming to the Centre last year. You are all always so positive and friendly and you helped make a difficult time much easier."
"Thank you for hosting Rebecca's 5th birhday party last weekend. Many of Rebecca's guests were new to the Centre and their collective opinion was "Wow, what a fab place!". I'd recommend the Alan Shearer Centre to anyone - and frequently do."
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